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Education on the Go: Catapult Your Customer Relations

Wednesday, February 15, 2017
Article by: Greenline

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FNGLA is proud to be part of a brand new experience – Education on the Go! This first series is tailored to landscape 
professionals. While the series has taken place in various Florida locations, it’s headed to Jacksonville for Account Manager Boot Camp; A perfect opportunity for your key customer/account managers. 

Envisor consultants share best practices from the landscape maintenance industry for middle managers including:

• Introduction to Account Management
• Extra Mile Service – keys to customer service excellence 
• Onboarding new clients – a systematic approach to ensuring success
• Site Visits - being efficient and effective
• Upselling Enhancements – critical elements to vertical selling

FNGLA is making this business experience convenient for you and your employees by bringing it closer to you! Education on the Go! is where landscape professionals will be if you want your business to prosper and succeed!

Participation Costs: FNGLA Members attend the session for just $225; The non-member rate is just $255.

Instructors, Ken Thomas and Ben Gandy started out as over 60% of landscape professionals in Florida did, with a little money in their pocket and a pick-up truck. They worked hard and as astute businessmen, not afraid to dig in the dirt, built and sold multi-million dollar companies. Now they are offering their expertise back to the industry. As operations experts, Ken and Ben know more than “what” to do, they know “how” to get your company to the next level.

This program runs from 8:30 a.m. to 4:30 p.m. and includes all day instruction and lunch.

Register to attend, or call FNGLA at (800) 375-3642 for details.


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